Questions, answered.

No. Each plan is one price for the whole firm and includes a number of logins: Solo 1, Team 4, Business 10 and Scale 25.

Each person who signs in, in the office or in the field, and each invitation still waiting. Your customers never need one.

You can't invite more people than your plan holds. Move up a plan and you can invite them straight away. Nobody already signed in loses access. On Scale, email hello@tradrbox.com for more logins.

Monthly or yearly, in advance, by card, through Stripe. Every charge comes with a VAT invoice you can download from the billing page under Settings, Subscription.

Yes. A year costs 11 months, so one month is free.

Yes, at any time, from the billing page under Settings, Subscription. A change is charged or credited for the rest of the period.

Yes. Irish VAT is added at the standard rate and shown on every invoice. Add your VAT number and it is printed on them too.

Stripe's standard price, on your own Stripe account. We add nothing on top.

No. Texts to your customers are included on every plan. There is no allowance to count and nothing to top up.

14 days of Business, free. No card needed. We email you three days before it ends.

If you added a card, your plan starts and the first payment is taken. If not, you can keep adding work for 7 days. After that your records stay readable and you can export them. Unless you add a card, we delete them no sooner than 90 days after the trial ends, with 30 days' notice.

The one that has a login for everybody who signs in. Every plan does the whole job. The bigger plans add timesheets, kits, AI, subcontractor deductions and purchase orders.

Yes, at any time, from the billing page under Settings, Subscription. Your plan runs to the end of the period you paid for. There is no contract and no refund for part of a period.

For 7 days nothing changes. After that you can still read, finish work you started and export everything, but not start new work. We delete your records no sooner than 90 days after you stop paying, and only after 30 days' notice by email.

Yes, at any time, even after you stop paying. Settings, Exports has your sales, invoices, credit notes, statements and certificates as files.

You do.

Our servers and database are on Google Cloud in Belgium. Photos and videos are stored with Cloudinary in the United States. The privacy notice lists every provider.

The people you invite, with the access you give them. Each business's records are kept apart in the database.

Every day. Backups are kept for seven days.

No. Stripe holds them. We never see a card number.

Export your customers and price list from them, then bring the files in under Settings, Import. Both layouts are recognised as they are. You check the columns before anything is saved, and open balances come in too.

Yes. Start the trial alongside, bring your customers in and switch over when your open jobs close.

Email hello@tradrbox.com. A person replies within one working day, or the same working day on Business and Scale. The Help pages cover the everyday tasks.

No. Email gets you a person, with your account in front of them.

The iPhone and Android apps for the team in the field are coming. The office works in a browser today, on a computer or a phone.

No. They come with every plan.

The field apps will. The office needs a connection.

Any trade that visits a customer's home or business. You name your own kinds of work.

Yes. RCT a contractor deducts from your payments is recorded against each one. On Team and above you can also record the RCT you deduct from subcontractors.

Yes. A job in Northern Ireland is saved and flagged for your accountant. Never refused.