I do gas work too. Does it cover that?

Yes. A firm that picks gas as well as plumbing and heating at signup gets both packs. When gas work is booked with Book a visit, on the board or on the New job sheet, the person sent is checked for a Gas Safe registration. A boiler service owes a gas service record before its invoice is emailed.

Does it come with an unvented cylinder commissioning sheet?

No. No commissioning sheet or statutory certificate is built in. You build your own sheets from Reading, Photo and Signature questions, and a section can be asked For each appliance.

Can a call-out be charged as a fee plus the hours?

Yes. A kind of work such as the plumbing call-out can be Billed as Time and materials, with the call-out charge as its own line. A job of that kind opened without a quote carries the charge. Its invoice adds the hours worked and the parts fitted.

For plumbers and heating engineers

From the first call to the paid invoice.

In England and Wales, fitting a bath over 230 litres or a pump drawing more than 12 litres a minute needs the water company’s consent first.

Set up your business See pricing

Set up the day you sign up.

Tick plumbing and heating and all of this is ready.

Your kinds of work.

Plumbing call-out
Leak repair
Tap or valve replacement
Hot water cylinder replacement
Bathroom installation
Power flush
Radiator fitting or move

Rename them or add your own in the office.

Service dates that roll on.

Unvented cylinder: annual service

Sign off a sheet against the appliance and its next date moves on. Three weeks before it, your customer is emailed about that appliance.

Built around the work.

Call-outs, offered the next free times.

With Book it now on, the New job sheet books the first visit with the job. The visit’s length comes from the kind of work. A power flush needs a five-hour gap. A bathroom installation needs someone with a clear day.

VAT by the line: 20%, 5% or zero.

A VAT-registered firm can put a line at 5% or Zero rated. Grab rails and built-in shower seats fitted in the home of someone 60 or over are 5%. Pipe lagging and heating controls fitted in homes are 0% to 31 March 2027.

CIS on a new system, not a repair.

HMRC counts installing a heating or water system in a building as CIS work. Mending a leak, replacing a tap or adding a radiator is outside CIS on its own, and those kinds of work are never reverse charged.

Unvented cylinders on record.

Each cylinder keeps its make, model and serial number, its capacity and whether it is heated directly or indirectly. Your customer is emailed three weeks before the date in Warranty runs to.

Questions, answered.

I do gas work too. Does it cover that?: Yes. A firm that picks gas as well as plumbing and heating at signup gets both packs. When gas work is booked with Book a visit, on the board or on the New job sheet, the person sent is checked for a Gas Safe registration. A boiler service owes a gas service record before its invoice is emailed.
Does it come with an unvented cylinder commissioning sheet?: No. No commissioning sheet or statutory certificate is built in. You build your own sheets from Reading, Photo and Signature questions, and a section can be asked For each appliance.
Can a call-out be charged as a fee plus the hours?: Yes. A kind of work such as the plumbing call-out can be Billed as Time and materials, with the call-out charge as its own line. A job of that kind opened without a quote carries the charge. Its invoice adds the hours worked and the parts fitted.

Ready when you are.

14 days of Business, free. No card needed.

Set up your business

Scheme names are used only to say which work the product is shaped around. No affiliation with, or endorsement by, any scheme is claimed.