Boiler servicing in Ireland

The boiler, its readings and its RGI certificate.

Each gas fire is kept at its address with its fuel and its flue: open, balanced, power or flueless.

The office app’s schedule of visits

Set up the day you sign up.

Tick gas and all of this is ready.

Your kinds of work.

  • Boiler service
  • Boiler repair
  • Boiler installation
  • Gas safety check
  • Gas appliance service

Rename them or add your own in the office.

Service dates that roll on.

  • Boiler: annual service
  • Gas fire: annual service

Sign off a sheet against the appliance and its next date moves on. Three weeks before it, your customer is emailed about that appliance.

Registration, checked on the schedule.

  • RGI: boiler service, boiler repair, boiler installation, gas safety check and gas appliance service

Book someone onto this work with Book a visit, on the board or on the New job sheet, and it checks they hold it.

The sheet before the invoice.

  • Gas service record: boiler service, gas safety check, gas appliance service and boiler installation

Filled in on the job before its invoice can be emailed.

Built around the work.

A high CO/CO₂ ratio is a finding.

Each appliance on the gas service record gets its own CO/CO₂ ratio. Above 0.0040 the ratio fails, a dangerous finding is filed at the address and every administrator is told.

The analyser on the sheet.

The gas service record asks which meter took the readings, from your Test instruments. It keeps the date that meter’s calibration ran to on the day. The office is told thirty days before a calibration runs out.

A completion cert for all gas work.

By law, an RGI issues a completion certificate for all gas work. The office records its number on the job, issued on ECS or Paper. A paper one shows its green copy due until Posted is pressed.

Natural gas or LPG.

A boiler records its fuel, whether it is combi, system or regular, and a room sealed or open flue. Its output in kW is kept with its make, model and serial.

Your boiler list, from a spreadsheet.

Once your customers are on file, their boilers and gas fires import from a spreadsheet with the address, make, model, serial and next service date. A last service date will do, and the next is counted a year on.

Questions, answered.

Does it issue RGI certificates?
No. Completion certificates are supplied to RGIs by Safe Energy Ireland, and the office does not draw them. You build your own sheets, and a gas service record is set up for you.
What does the gas service record ask for?
The make, model and serial of the appliance, then its filter and seals. Readings follow for each appliance added. The record ends with the service date, the hours run since the last service and a signature on site.
Can customers book a service from the reminder email?
No, but they can ask. While your enquiry form is online, the reminder email carries a button to ask for a visit. The request comes to the office, where the visit is booked.
Does it look installers up on the RGI register?
No. The booking check reads the RGI registration you record for each installer, and its expiry date. A missing or expired registration warns by default. With Refuse the booking chosen in Settings, under What technicians can do, the booking is refused instead. Administrators are emailed thirty days before a registration runs out.
Does it keep track of boiler warranties?
Yes. A boiler holds a Warranty runs to date. Three weeks before the cover ends, the customer is emailed the appliance, the address and the end date. The email says there is nothing to book and nothing owed, and asks the customer to get in touch if the appliance has a fault.
What VAT does a gas safety check take?
23%, where nothing else is done on the visit. Revenue rates an inspection with no other physical work at the standard rate. The gas safety check kind of work has a Supply rate of 23%, so a VAT-registered firm bills it at 23%, and it is never reverse charged. A repair the check finds is a job of its own.

Ready when you are.

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Scheme names are used only to say which work the product is shaped around. No affiliation with, or endorsement by, any scheme is claimed.